Trinh Pham Hong Ho

Contact Information
Address: 188 Saint Mary Flats, Flat 1, Palma street, Paola, Malta

Phone: +356 99770065

Email: [email protected]

www.linkedin.com/in/michelleho1605

SUMMARY
Experienced senior programmer analyst with more than six years’ experience in Microsoft Dynamics AX which is now called “Microsoft Dynamics 365 for Finance and Operations” and one-year experience in SAP. Exceptionally organizational and planning skills with the ability to work under pressure skills and outstanding team building and client satisfaction.

WORK EXPERIENCE
KPMG Crimsonwing Malta
Senior Analyst Programmer, Nov 2016 – Present

Roles:

·       Engages the project team and end-users to architect and develop Microsoft Dynamics AX gap/fit solutions.

·       Works closely with Business Analysts at a project’s inception to ensure all aspects of the technology plan is accounted for, understood, defined, and executed successfully.

·       Produces technical specifications based on functional design specifications for Microsoft Dynamics AX solutions.

·       Designs, develops and debugs custom Microsoft Dynamics AX solutions using the AX IDE, MorphX, X++, Visual Studio 2010/2013/2015.

·       Makes recommendations towards the development of new code or reuse of existing code.

·       Performs unit testing of Microsoft Dynamics AX solutions

·       Package customizations and enhancements into deployment models.

·       Participates in upgrading client’s Microsoft Dynamics AX system to the latest version.

·       Works with third party software providers to understand and integrate well with their solutions.

·       Excellent in customer support, issue investigation & bug fixing.

·       Provides training & supervise junior developers.

Projects:

●      UAP, Canada, Implementation of AX 2012 R2 CU6.

●      UCC, UK, In-place upgrade project from AX 2012 RTM to AX 2012 R3 CU12.

●      SeaTec, UK, Implementation Microsoft Dynamics 365 for Operations.

Naviworld Vietnam Co., Ltd
Senior Developer, Nov 2014 – Oct 2016

Roles:

·       Supported pre-sales to demonstrate particular AX solutions such as Human Resource package for Vietnam, Motorbike management solutions, Accounting Reports for Vietnam government…

·       Provided technical leadership for in-house solutions.

·       Translated Business Requirements into well-architected solutions that best leverage the capabilities of the Microsoft Dynamics AX platform.

·       Been involved in the full systems life cycle and is responsible for designing, coding, testing, implementing, maintaining and supporting customisations & enhancements that is delivered on time and within budget.

·       Provided design, coding, testing, debugging, and documentation expertise for AX customizations.

·       Supported customers to perform their day – to – day business transaction, investigate issues and mitigate problem.

·       Mentored other team members in AX support.

Projects:

●      SriThai, Vietnam, Implementation AX 2012 R3 CU10.

●      Quan Dat, Vietnam, Implementation AX 2012 R3 CU8.

●      Mapei, Vietnam, Global roll out project – AX 2012 R2 CU7.

●      Dynamic Pharma, Cambodia, MS Dynamics AX 2012 R3 Implementation.

Votiva Vietnam Co., Ltd
AX Developer, May 2011 – Oct 2014

Roles:

·       Worked closely with Architecture and Business colleagues to plan and implement ongoing functional changes and upgrades.

·       Provided emergency support for critical system issues, including leadership in diagnostic direction and patch/release support.

·       Provided design, coding, testing, debugging, and documentation expertise for AX customizations.

·       Promoted Microsoft Dynamics AX models from development, test, and staging environments.

·       Researched new technologies, functionalities and contribute to development workshops for team members.

·       Provided training for junior developers.

Projects:

Scancom, Vietnam, Upgrading Project – from AX 4.0 to AX 2012 R2.
Mitsubishi Electric Group, Vietnam, MS Dynamics AX 2012 R2 Implementation.
SATRA supermarket, Vietnam, MS Dynamics AX 2012 R2 Retail Implementation.
EWI, Vietnam, MS Dynamics AX 2009 Implementation.
Vietnam Accounting System, Vietnam, an in-house solution that provides financial statements and accounting reports in accordance with Vietnam Accounting Standard.
SSIT, Vietnam, MS Dynamics AX 2009 Implementation.
Sascoat, Vietnam, MS Dynamics AX 2009 Implementation.
FPT Information System Co., Ltd
SAP consultant, Dec 2009 – May 2011

Roles:

·       Defined business process requirements, preparation of scope of SAP Sales and Distribution module.

·       Performed Gap Analysis.

·       Prepared Business process blue prints (AS-IS (existing system), TO-BE (How the system should be))

·       Undertook User Training and prepare User Training materials.

Pyramid Consulting Vietnam
Software developer, Aug 2008 – Nov 2009

Roles

·       Developed interactive programs in Flash under the direction of the Senior Flash Developer.

·       Customized and maintained old projects.

Technical Skills
·       6+ years of experience with Microsoft Dynamics AX (2009, 2012, Dynamics 365 for Finance & Operation) development environment, methodologies and tools (AOT, MorphX, Visual Studio 2010/2013/2015).

·       Programming expertise with X++.

·       Proficiency customizing GUIs, Forms, Tables, Menus, and Workflows.

·       Experience integrating Dynamics AX with external systems through AIF and custom business services.

·       Testing and debugging in the Dynamics AX AOT and Visual Studio 2015.

·       Experience implementing hot fixes and service packs applied to Dynamics AX.

·       Good understanding of upgrading AX to the latest version.

·       Writing Technical Specifications for AX.

·       Understanding of independent software vendors (ISVs) solutions within the industry.

SOFT SKILLS
·       Ability to work independently, prioritize and solve problems proactively.

·       Ability to focus on deadlines and deliverables.

·       Ability to think abstractly.

·       Team player with strong communication skills and customer focus.

·       Excellent problem-solving and troubleshooting abilities.

EDUCATION
Ho Chi Minh City University of Science
Bachelor of Information Technology, Sep 2004 – Oct 2007

CERTIFICATIONS
Microsoft Specialist
Microsoft Dynamic AX Development Introduction, Jul 2017

Microsoft Specialist
Microsoft Dynamic AX 2012 R3 Trade and Logistics, Jan 2016

Microsoft Certified Professional
Microsoft Certified Professional, Jan 2016

Microsoft Certified Technology Specialist
Microsoft Dynamic AX 2009 Development Introduction, Sep 2011

Microsoft Certified Dynamic Specialist
Microsoft Dynamic AX 2009, Sep 2011