DIAA ***** *********** ***** *******
Please use CV attached
EXPERIENCE / EDUCATION
Diaa began his schooling in Kuwait, continued in the UK and completed his graduate studies in Egypt.
Diaa holds a BEng in Computer and Electronics from King’s College, UK and an MBA in Management from Arab Academy for Science and Technology, Egypt.
He holds designation as a Certified Organizational Manager from Florida State University and a Prosci Certification in Change Management. He is a Certified Trainer from Oxford and International Academy for Training and Consulting.
Diaa is a Strategist with over 10 years of proven consulting experience in the GCC, covering various domains of organizational effectiveness, including reorganization, gap analysis, redesign, operational enhancement, Human Resource functions, and IT strategy deployment.
During his consulting experience, he worked with organizations in multiple disciplines and with different sizes, including key players in Kuwait and the GCC region, including telecom, government, investments, tourism, and shipping. He continues to be known as and recognized for holding excellent Business standards and outstanding work ethics.
Over the course of his career, he has established organizational systems, governance structures and teams around various functions; leading to enhancing operational efficiency, using systems thinking, process innovation, and business excellence models.
Using a systemic approach, he assisted several organizations in accurately evaluating their current state, designing the needed-fit strategy, and reorganizing for effective deployment.
Diaa enjoys a fulfilling life; being a father and husband and enjoys reading and learning.
DIAA ELSAYEDIAA ELSAYEDIAA ELSAYEDIAA ELSAYEDIAA ELSAYED IAA ELSAYEDIAA ELSAYEDIAA ELSAYED IAA ELSAYED
Currently – Director of Operations National Advisory Services Company (NASCO) Kuwait
Adding value and making a difference in people, organizations and communities.
KEY Skills & Abilities
Organizational Gap Analysis and Design
Strategy Development and Deployment
Business Planning and Excellence
Systems Thinking and Wholistic Approach
Operational Analysis and Project Mgmt
Get in touch
DIAA ELSAYED, MBA, COM
Hawalli, Kuwait + (965) 9885-7739 Skype: diaaelsayed [email protected]
Married Born on December 5th, 1967
I possess 25 years of experience in technical, Management, and leadership arenas in multiple global organizations; leading teams of Professionals to bring the organizational expectations, across the board, to fruition. My expertise covers strategies’ development and execution, implementing and maintaining the organizational system, procedures and policies, including strategic priorities, planning, legal, technology, logistics, finance, auditing, and human resource guidance and development. Building on my exposure, experience and qualification in organizational systems and leadership; I have been uniquely positioned to expand the organization and its clients’ businesses and gain new footprints.
To work as a strategic business partner, in a Chief capacity, collaborating with professional groups, who can offer me the opportunity for further professional growth, coaching them and guiding heir efforts to taking the organization to systemic era of performance and culture excellence. I am highly motivated enthusiastic and keen to work in stimulating environment, where I greatly contribute to the teams and the organization well-being.
MBA in Management, Arab Academy for Science and Technology, Syria, 2006.
Bachelors of Engineering; Computer and Electronics from King’s College, UK, 1990.
QUALIFICATIONS & CERTIFICATIONS:
Certified Change Management Officer, Prosci, 2017.
Certified Organization Manager, “COM “Designation,” Florida State University, USA, 2017.
Certified Supervisory Manager, “CSM Designation,” Florida State University, USA, 2016.
Certified Facilitator, Global Academy for Training and Consultancy, October, 2010.
Certified Facilitator, International Academy for Training and Consulting, October, 2010.
Certified Facilitator, Oxford Leading Training Organization, UK, 2010.
Certification Financial Analyst Level 1, December, 2009.
Computer skills … MS Office, Forex Trading, Mutual Funds Analysis, and Siebel.
Languages … Arabic (Mother tongue), English (fluent).
Setting & executing Business excellence standards supported by outstanding work ethics.
Establishing organizational systems, governance structures.
Coaching and developing operational teams around various organizational functions.
Enhancing operational efficiency, using systems thinking, process innovation, and business excellence models.
Using a systemic approach; assisting several organizations in accurately evaluating their current state, designing the needed-fit strategy, and reorganizing for effective deployment.
NASCO; a subsidiary of NTEC/KIA, Kuwait October 2014 to Present
Director of Operations:
My role as a Director of Operations at NASCO; advisory arm of the National Technology Enterprises Company (NTEC), covered several strategic and operational interventions and responsibilities, including Business Consultancy and Development and Strategy Development at both the NASCO and the NTEC levels:
Program Management … Management of Business restructuring projects for public and private sector companies. Examples include Touristic Enterprises Company of Kuwait, Public Utilities Management Company, and Public Authority for Housing Welfare and Kuwait Public Transport Company.
Integration and alignment … Covering all the teams involved, including the teams of consultancy firms; such as Palladium and Protiviti.
Project Management … Management of Current State Assessments (Gap Analysis), Strategy development, and Transformational Business Plans projects.
Business Consultancy & Development Role:
Integration … Integrating the different project streams through continuous monitoring and integrating work streams and outputs.
Quality Assurance … Reviewing, aligning and enhancing all the deliverables; such as:
Gap Analysis – Covering Strategy, Business and Operating models, HR, Processes, IT and Financial analysis.
Transformational Business Plans.
Business Development … Project managing and business planning clients’ quick wins.
NASCO Strategy Role:
Development … Played an essential role within the NASCO team to develop the NASCO vision, mission, objectives, 2021 Strategy, initiatives, KPIs and Business plan.
Implementation … Designed the framework for NASCO’s value proposition, using the Sterling Business excellence (Gap analysis), ADKAR (change management) and palladium XPP (Strategy Execution) Models.
Structure and Partnerships … Analyzing business partners to properly position NASCO to successfully execute the value-proposition framework and to achieve its objectives.
NTEC Strategy Role:
Strategy Development … played a critical role in the NTEC Strategy 2021 development as part of the group CEO strategy committee. This included the assessing consultant, project mapping and management, and quality assurance; yielding enhancement of the strategy deliverables.
Fono / Ooredoo, Kuwait January 2012 to October 2014
Director of Sales & Business Development:
Identified the organization’s weaknesses and strengths, suggested and executed solutions.
Analysis of showroom locations, space, P&L suggesting solutions for store development and cost cutting.
Used the ERP system for stock, purchase and sales analysis & performance improvement.
Development of controls on Retail selling procedures.
Development of Purchasing processes and Bundle offers for marketing campaigns.
Bank negotiation and supplier negotiation for debt restructuring.
Undergone recruitment process and interviews for key organizational positions.
Planning for Annual Sales and Purchasing Forecast.
Development of teamwork culture and empowerment of employees.
Organization structuring, restructuring, and staff analysis for performance optimization.
Eurocom, Kuwait August 2011 to January 2012
Group Business Development Manager:
Identified the weaknesses and strengths in different departments suggested and executed solutions
Analysis of showroom locations, space, P&L suggesting solutions for store development and cost cutting
The use of the ERP system for stock, purchase and sales analysis and performance improvement
Development of controls on Retail selling procedures to prevent any mischief
Development of Purchasing processes
Development of Bundle offers for marketing campaigns
Bank negotiation for debt restructuring
Supplier negotiation for debt restructuring
Obtained company car loans through one-one negotiation
Undergone recruitment process and interviews for Marketing, Financial manager, and Salesmen positions
Planning for Annual Sales and Purchasing Forecast
Development of teamwork culture and empowerment of employees
Organization structure, staff analysis and performed restructuring
Syria National Social Fund, UNDP Syria August 2008 to July 2011
Training the Supervisors & Surveyors (Social Workers) on various developmental domains; Stress Management, Communication, Time Management, Leadership, and Teamwork skills.
Conducting all necessary Surveys, including data collection, validation, and analysis.
Hands-on Management Consultancy (Part time) July 2007 to December 2010
Business Development Specialist:
Conducting presentations for consultancy applications and services, including assessments.
Providing consultancy in marketing and strategic management.
Syrian Virtual University; EDEXCEL (Part time) March 2007 to December 2010
Lectured the Integrated Marketing Communication, E-Business Development, Global Market Place, Market planning and Intelligence, and E-Marketing Processes subjects.
Training, coaching, and guiding new tutors.
Self Employed, Syria October 1994 to July 2011
Real Estate development and trading, Shipping Business and Mutual funds investments
NCR, Kuwait October 1991 to October 1994
Sales Support Engineer:
Project coordination, Sales Presentations and Demos, Training, Proprietary Software support.
2004 - 2006
MBA at Arab Academy for Science and Technology and Maritime
1987 - 1990
BEng Computer Systems and Electronics at Kings College London
2015 - 2017
Certificate of Organization Manager at Florida State University
2014 - present
Business Development / Operations Director at National Advisory Services Company
2012 - 2014
Business development and Sales Support Director at Fono - Ooredoo